Senior Client Engagement Manager
Kristen McCarthy began her career in the mortgage industry in 2001. Starting with MCT in February 2019, she has been integral in assisting clients in training on MCT Reporting, MCTlive!, Business Intelligence Analytics and more. With 21 years of experience in the industry, her expertise lies in advising clients on suggested best practices, pipeline management, and how to best utilize MCTlive! and our Business Intelligence Platform in their day-to-day roles. Prior to joining MCT, she worked as the Secondary Marketing Manager at a prominent northeast mortgage company where she started her career and eventually helped to centralize their lock desk and move from selling best efforts to mandatory. Mrs. McCarthy strives to make sure our clients receive exceptional service and works as a support to our Sales Directors and Trading Teams. As the Senior Client Engagement Manager, she has helped to support over 200 clients nationally.