MCT & Verity Webinar | Offshore Outsourcing, Is It Right for You? [Webinar Recording]
This webinar from September 5th at 11:00 am PT has concluded. Download the slide deck and watch the webinar below.
In this webinar, Ben Itkin of MCT is joined by Verity’s CEO, Sam Mehta to discuss the why and how of outsourcing.
As market conditions tighten, lenders face increased pressure on margins and operational efficiency. By adopting strategies such as outsourcing and automation to optimize their labor stack, lenders can significantly reduce the impact of labor costs on profit margins while maintaining service quality and employee morale.
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In this educational webinar, Ben Itkin of MCT is joined by Verity’s CEO, Sam Mehta, to discuss how the “why” and “how” of staff augmentation with remote employees from offshore operation centers.
The following topics will be discussed:
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Evolution of the mortgage industry into “Digital Manufacturing”
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Labor stack review: High-performance activity review
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Benefits and challenges of utilizing a global team
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Steps for business transformation in adapting to a global team
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Critical success factors
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Popular functions that can be outsourced: core and non-core
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Ways to align tasks with the right skillsets
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The role of automation
About the Webinar Presenters:
Ben Itkin, Managing Director, Head of Sales, MCT
Mr. Itkin brings more than 25 years of mortgage and capital markets experience to MCT’s management team. He is highly regarded in the mortgage industry, holds deep knowledge in secondary marketing, loan pricing and pipeline hedging. He has been instrumental in expanding and working closely with MCT’s team of trading analysts to provide hands-on service to clients. Prior to MCT, Mr. Itkin was the SVP for BofA’s Negotiated Trade Desk for its correspondent lending channel. Before that, he was the First VP of Negotiated Trading for Countrywide Home Loans, where he also held the position of First VP of Bulk Trading for its correspondent lending business. Mr. Itkin was also a Senior Brand Manager in the warehouse lending unit at Indymac Bank.
Sam Mehta, President of Verity Global Solutions
Verity Global Solutions is an outsourced solutions provider specializing in the mortgage industry that works with several of MCT’s clients. Verity Global Solutions is based out of San Antonio, TX with offices also in Mumbai, India and Pune, India, offering clients significant advantages of both a value price point and the utilization of different time zones to maximize productivity.
Operating entirely behind the scenes with no borrower contact, Verity’s mortgage experts significantly reduce our clients turn times and cost while enhancing loan quality by operating 24 hours a day in multiple shifts. The loan manufacturing process never stops!
Ben Itkin, Managing Director, Head of Sales, MCT
Sam Mehta, President, Verity Global Solutions