LockCentral – Professional Lock Desk Management Services
Increase productivity, improve data integrity, and gain full control over lock management. Effectively outsource some or all of your centralized lock desk functions to our established team of secondary market analysts. Our variable pricing model allows you to select from a menu of customizable service levels and only pay for the services you need. This solution allows you to grow your volume without the hassle of recruiting and training staff.
Proven Lock Desk Model with Experienced Team of Secondary Analysts
Lock Desk Management Services
MCT’s LockCentral is available to best efforts clients making the move to hedging or clients already hedging and delivering mandatory. Offering a customizable model to scale as your business grows, this service provides:
- Access to a full suite of services at a significant reduction in costs.
- Increased lock management and pricing accuracy.
- Customized workflows to support data integrity for optimal hedge performance.
- Rapid scalability to handle changes in volume.
- Redundant price verifications are provided for all lock requests and updates.
- Hedge training are provided to existing lock desk personnel.
- Detailed tracking and reporting.
- Lock desk policy & procedures, loan officer instructions, and internal lock desk manual creation and documentation.
- Loan officer and secondary staff lock desk training.
- Lock desk workflow optimization consulting.
Supplement or Outsource Your Lock Desk
Run by a dedicated team of seasoned secondary marketing analysts, LockCentral boasts the best client to employee ratio in the industry to provide the most responsive customer service.
Whether you choose to use the LockCentral team as a force multiplier to support your existing staff, or to completely outsource your lock desk, LockCentral’s cross-training and team-based service will ensure your lock desk is covered.
MCT LockCentral: Benefits
Mortgage bankers use our professional lock management services to enable their secondary staff to focus on other duties while MCT analysts focus on locking loans.
Ensures real-time communication with trading staff and accurate data entry.
Variable pricing allows you to pay for only the services you need.
A dedicated team of cross-trained analysts for each client ensures redundant coverage at an affordable price.
Free up existing secondary employees to focus on additional responsibilities.
The only solution that allows you to grow your volume without hassles of recruiting, training, or costs of adding staff.
Staff regularly works with over 100 Secondary Market Outlets and Correspondent Lenders, using every major LOS and PPE in the industry.
Compliance & Control
Proven Best Practices and policies & procedures to ensure compliance. Gain increased lock management and pricing accuracy assurance.
In depth auditing and quality control ensures more accurate reporting and better business intelligence.
Lock Central: Latest News & Educational Articles
In this case study, Mrs. Mohr describes how MCTlive!, TAM, BAM, and bid tape AOT have enabled her team to realize time savings and efficiency gains along with improved margins.
SAN DIEGO, Calif., September 11, 2018 – MCT announces that the San Diego Business Journal (SDBJ) named its employee Natalie Arshakian to the 2018 ‘Next Top Business Leaders Under 40’ list. The award program recognizes dynamic, young business leaders and role models who have significantly contributed to San Diego’s business climate and the community.
Every year, clients, vendors, and staff of MCT look forward to the Exchange for it’s contemporary style that sets it apart from other secondary market conferences. With it’s cutting-edge format, educational opportunities, and enjoyable networking venues, this year’s September 2017 Exchange was no exception.
LockCentral is a service for mortgage bankers that want to outsource some or all of their centralized lock desk workload without having to incur the hassle and expenses of additional full time resources, or for mortgage bankers who want to optimize their lock desk operations to support better hedge performance.
Director of Lock Desk Operations
Request a quick introductory call to learn more about the benefits of MCT’s LockCentral.Schedule a Call