Video Case Study: KS StateBank - Searching for a New Vendor for Improved Profitability

We had the pleasure of connecting with one of our clients to understand their experience with MCT. In this case study, we interviewed Cameron Mott and Ryan Krell of KS StateBank.

This video case study covers the details of their onboarding experience, communication with our team, atmosphere, performance, and the overall value of working with MCT.

Video Interview of Cameron Mott & Ryan Krell of KS Statebank

Specific Interview Questions – Table of Contents

Watch these six brief videos to see how Cameron and Ryan now have more time to focus on their business operations instead of concentrating the majority of their efforts on mortgage hedging performance. Please view each video in order to see the progression from onboarding experiences to confidence in the future, regardless of market trends. Click the links below to go to each specific video question on this page.

 

About KS StateBank Case Study – “Searching for a New Vendor”

By speaking with the VP of Mortgage Lending and the Secondary Market Supervisor, we were able to learn more about how each of their roles were affected and how the additional lift over best efforts with MCT was not achieved working with other vendors.

This interview highlights the experiences of both job roles and how they benefit from a variety of MCT’s services.

Cameron Mott

VP of Mortgage Lending at KS StateBank

“We started with the rate sheet service in April and by August we were live with hedging. Since then, we have done nothing but exceed our basis points lift over best efforts.”

Ryan Krell

Secondary Market Supervisor at KS StateBank

“It makes my job as a Secondary Market Supervisor a lot easier. It’s great reporting, accountability, communication and exactly what I need to be successful in my job.”

Cameron Mott has been in the Mortgage industry since 2002. In 2017, he was tasked with rebuilding the processes and profitability of his department after his predecessor left a less than a ideal situation at the business.

Since KS StateBank was not receiving the BPS lift over best efforts they were expecting from another vendor, Cameron was searching for a new option to improve profitability.

As Secondary Market Supervisor, Ryan Krell has been a crucial part of the onboarding and utilization of our MCTlive! pipeline management software. Both Cameron and Ryan Krell have reported the benefits of working with an organization with identical goals of achieving excellence in banking through trust in every relationship.

 

KS StateBank Video Interview Questions

Watch specific interview questions by Cameron Mott, VP of Mortgage Lending and Ryan Krell, Secondary Market Supervisor of KS StateBank as they explain their perspectives on working with MCT. Our main goal is to build an exceptional customer experience and it is our pleasure to show you behind the scenes of their recent successes.

Ryan Krell – “What has your experience been onboarding with MCT?”

“We moved from another vendor and they were not out of the box what we needed. MCT has been able to have a more custom experience for us. Accountability, communication, everything!”

Cameron Mott – “What is it like working with MCT as a vendor?”

“It’s a family culture. When they bring you in, they genuinely care about you. I can’t say it enough, they are great people, who happen to be incredibly smart.”

“Everybody’s working together for the common goal of getting better. They are honestly the best vendor I’ve ever had the privilege to work with.”

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Ryan Krell – “How does MCT help you perform as a Secondary Market Supervisor?”

“We are able to fold in the MCT rate sheet and use that as a unified best efforts price that we are able to present to our board and show here is what we are gaining by hedging, here’s how quickly our loans move, here is what investors we are using, and here is how efficient it is making us.”

“It makes my job as a Secondary Marketing Supervisor a lot easier. It’s great reporting, accountability, communication and exactly what I need to be successful in my job.”

Cameron Mott – “What is the value of your relationship with MCT?”

“We started with the rate sheet service in April and by August we were live with hedging. Since then we have done nothing but exceed our basis points over best efforts.”

“It is such a great partnership…that has allowed me to focus on sales, recruiting, fixing processes and not having to be as involved has helped me exponentially.”

Ryan Krell – “What are your experiences using MCTlive! & BAM?”

“It is such a great partnership…that has allowed me to focus on sales, recruiting, fixing processes and not having to be as involved has helped me exponentially.”

Cameron Mott – “What plans do you have in 2019 and your future with MCT?”

“MCT’s role is to keep us honest and keep being the great partner they are.

“Last year we were not doing non-QM lending. At MCT exchange, I sat in one of the sessions and learned about Loannex. It is a very profitable space and allows us to grow in a tight market.

“If you don’t invest in technology you are already dead, you just don’t know it yet.”

Increased Operational Efficiency, BPS, and Knowledge

This case study shows the customer journey from onboarding to operational efficiencies to increase profitability.

We will be publishing more client successes in the future to highlight the many benefits of working with an elite mortgage hedge advisory service. Thank you for watching. Please contact us with any questions.

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